The story of Paikea is a Maori legend. Paikea escaped being killed by his brother on the back of a whale. Paikea made it to shore and the whale became an island.1 While the story is Maori, there is lesson that applies to all of us and especially to business.
Social media has an element of the unknown just like Ouija. It appears simple enough on the surface but when you get your hands on it, it’s not quite as easy as you may have first thought.
Truth in advertising is hard to come by, but the Ouija board was “interesting and mysterious”; it actually had been “proven” to work at the Patent Office before its patent was allowed to proceed; and today, even psychologists believe that it may offer a link between the known and the unknown. 1
The playing of Ouija is an interesting metaphor to explore and use for comparison with social media marketing.
Back when I was a senior in high school I attended a business leader summit. 8 business leaders from some of the well know companies in the area met with seniors from the area high schools for a panel discussion on the topic of college and careers. 3 hours of discussion on topics I don’t even remember (this was 30+ years ago). What I do remember and consider to be the most valuable piece of information I got was when the moderator turned to the panel and asked this question: “How many of you work in the field you studied for in college?” I was shocked when only 2 hands from the panel went up. 2 out of 8! My immediate thought was something along the lines of oh great! Why am I going to spend a lot of money I don’t have to get an education I’m not likely to use? I did go ahead with my plans, graduated and I no longer work in the field I studied for. I became what I feared and it was the best career move I could have made AND I still use what I learned.
Impress with Organization
The first impression is so very important. When your customer first receives a business document, an email, visits your website, reviews your social media profile, or views any other representation of you, the very first thing that registers with them is an initial reaction to what they see. They may not be conscious of what their reaction is but it’s there. Clean and organized wins. Be intentional, be consistent across all communications.
Last week, I was watching the construction of a new 5 story academic building on the campus of George Mason University. It’s been going on for months but this time I noticed something that I’d like to share. As I watched the construction crew assemble the big steel support structure I realized a nascent thought about digital marketing coming to mind. Other than a plan to follow – what are the benefits of a structured plan for digital marketing?
Excerpt from John F. Kennedy’s State of the Union address May 25, 1961
… in a very real sense, it will not be one man going to the moon–if we make this judgment affirmatively, it will be an entire nation. For all of us must work to put him there.